FAQ

When do the building doors open before a performance?
The front doors to the lobby open approximately one hour before curtain time.

May I take pictures at the performances?
Flash photography and cameras with a detachable lens are not permitted during ticketed events. Other cameras and recording devices are not allowed, as a general rule. Cell phone use is discouraged and is considered to be distracting to other patrons’ experiences. Patrons unable to comply with these policies may be ejected from the building.

What if I’m late?
Seating policies vary by performance, but as a courtesy to performers and audience members, latecomers may be seated during a suitable pause in the performance.

Do I need to buy a ticket for my infant, even if I’m carrying them?
All patrons of the Wagner Noël, regardless of age, must have a ticket for admission, including children and infants carried in arms. Strollers are not allowed in the building. Please note that most ticketed events at the Wagner Noël are not appropriate for preschool-age children.

I need special seating access in the theatre. How can I make these arrangements?
Seating for patrons who use wheelchairs and walkers is available on each level of the theatre. For special seating arrangements (aisle transfer seats, etc.) please call the Box Office at (432) 552-4439 or click here to see the seating map.

Can I bring food and drinks into the theatre?
Beverages, including soda, water, wine, beer, and liquor, are available for purchase in the lobby. Refreshments are sold in reusable souvenir cups (allowing patrons to take them inside the theatre) and are available for purchase one hour prior to performances. Sales will conclude once the main act has gone on stage and will again be available for purchase if there is an intermission. Concession areas are located in the first floor and, for some events, in the upper lobby. Outside food and beverages are not allowed in the theatre.

Where can I smoke?
The Wagner Noël Performing Arts Center, in conjunction with the University of Texas of the Permian Basin, is a non-smoking, non-tobacco facility. This includes electric cigarettes and chewing tobacco. Smoking is allowed outdoors only, beyond a 20-foot perimeter of all entrances, windows, and ventilation to non-smoking areas.

Where is Lost & Found?
Found items will be held by staff members on duty during performances. Following the performances, items may be claimed at the Wagner Noël Performing Arts Center’s administrative office Monday through Friday, 9am to 5pm. Please call (432) 552-4430.

What is the seating capacity of the Wagner Noël Theatre?
The Wagner Noël Theater, the main performance space of the Wagner Noël, seats up to 1,827 guests. The Rea-Greathouse Hall seats up to 192 guests for performances.

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